We Added Too Many Guardrails and Broke Our Own Agent, Our AI VP of Finance Found a Setting We’d Missed for 8 Years, and an Agent Is Now the One Renewing Your Software: The Agents #007

Amelia and I just shipped Episode #007 of The Agents. Same setup as always: three humans, 21+ agents, revenue went from -19% to +47% YoY, and every week we get into what’s actually working, what’s breaking, and what you should do about it if you’re running agents in production. This was the first episode after... Continue Reading